Data Privacy Protection Policy

818slot Privacy Policy

Your personal data matters to us. This policy explains how 818slot protects and handles the data you provide.

Last updated: 30 October 2026

1Introduction and Policy Purpose

818slot ("we", "our", "platform") places user privacy at the top of its priorities for users in Myanmar ("you", "user"). This Privacy Policy explains how we collect, use, disclose, and protect your data when you access our website https://818slot.mom.

By accessing this website, opening an account, or using our services, you are considered to have accepted the terms of this policy. If you do not agree with the policy, we ask that you stop using our website.

This policy should be read together with 818slot's Terms and Conditions and Responsible Gaming Policy.

2Information We Collect

We collect the following categories of information in order to provide our services and maintain the security of your account.

Personal Information

Provided when registering an account, completing verification, or carrying out deposit/withdrawal transactions —

  • Full name
  • Date of birth (for the 21+ age check)
  • Contact number and email address
  • National ID card number or licence number (for KYC verification)
  • KBZPay, Wave Money or AYA Pay phone number / bank account details

Usage Information

Automatically recorded when you visit the website —

  • IP address and device type
  • Browser type and version
  • Pages visited and links clicked
  • Time of access and session duration
  • Game history and deposit / withdrawal records

Cookies and Technical Data

We use cookies and similar technologies for the following purposes —

  • Keeping your account session active (session cookies)
  • Saving your language and display preferences
  • Security checks and fraud prevention
  • Website performance analytics

You can disable cookies in your browser settings, but please note that some services may not work properly as a result.

3Purpose of Data Use

We use your data only for the purposes listed below, and always with respect for your privacy —

  • For account registration, verification and management
  • To process deposits and withdrawals via KBZPay, Wave Money and AYA Pay
  • To provide bonuses, cashback and VIP rewards
  • To meet legal requirements (KYC / AML)
  • To prevent fraud and money laundering
  • To improve service quality and resolve issues
  • To send notifications about policy changes
  • To support the responsible gaming program

We will not sell your data to third parties for any purpose other than those stated in this policy.

4Data Disclosure and Sharing

We share your personal information with third parties only in the specific circumstances below —

Service Provider Partners

We may share information with pre-contracted partners for payment verification, KYC confirmation, technical support and server security. These partners must handle data only under our instructions and may not use it for their own purposes.

Legal Requirements

We may disclose data if required to comply with a court order, government directive or law enforcement request. In such cases we will try to notify you in advance where possible, though this may not be possible where prohibited by law.

Business Changes

In the event of a platform merger, acquisition or transfer of ownership, your data may be transferred as an asset. In that case we will notify you in advance and appropriate protections consistent with this policy will remain in place.

We do not sell, rent or disclose your personal information to any individual or company that does not fall under one of these three categories.

5Data Security Measures

818slot uses a combination of technical and administrative measures to protect your personal information.

  • SSL / TLS Encryption — provides end-to-end protection during data transmission
  • Database Encryption — personal information is encrypted while stored
  • Access Controls — our staff can only view the data they need
  • Two-Factor Authentication (2FA) — adds an extra layer of protection for account access
  • Security Audits — regular checks to find and fix vulnerabilities
  • Staff Training — regular training on best practices for handling data

No digital platform can guarantee 100% security. We take every protective measure we can, but cyber threats continue to evolve. You should also take reasonable precautions on your end, such as using a strong password and keeping 2FA enabled.

6Data Retention Period

We retain your data only for as long as necessary —

  • Account data is kept for as long as your account remains active
  • Financial records are kept for a minimum of 5 years in accordance with legal requirements
  • KYC verification records are retained for 5 years after the relationship ends
  • Encrypted session data with no reverse-traceable identifiers is retained for 90 days and then deleted

After the retention period, we securely destroy the data or convert it to the latest encrypted format.

7Your Rights

Players with an account on our platform have the following rights —

Right to Access and Correct

You can request to view what data we hold about you. To correct any inaccurate information, you can edit it directly in your account settings or contact our support team.

Right to Deletion (Right to Be Forgotten)

You can request that we delete your data. However, some data cannot be deleted due to legal requirements (KYC / AML records) — in those cases, we will explain the situation clearly.

Right to Object, Rectify and Restrict

You have the right to object to how we handle your data. While a restriction is in place, the data will be held without any processing.

Right to Data Portability

You have the right to receive a copy of your data in a machine-readable format and transfer it elsewhere. We will handle this request through our support channel.

To exercise any of these rights, please contact our support team. We will do our best to respond within 30 days of receiving your request.

8Protection of Minors

818slot services are for players aged 21 and above only. We do not intentionally collect personal data from children or young people under 21.

Our KYC verification includes date of birth confirmation, so if we find that someone under 21 has registered an account, that account will be closed immediately and any related data will be deleted.

9Third-Party Services

The 818slot platform includes third-party gaming and payment services. These providers (KBZPay, Wave Money, AYA Pay payment gateways, and game software providers) have their own privacy policies, and we are not responsible for those.

When making payments, we recommend that you also read the terms of service and privacy policies of KBZPay, Wave Money, or AYA Pay.

10Policy Changes

We may review and update this privacy policy from time to time. If a significant change occurs —

  • The updated policy will be published on this page
  • The "Last Updated" date will be revised
  • For significant changes, a notification will be sent through the contact channel registered on your account

Continued use of the service after a policy change means you accept the changes, so we encourage you to check for policy updates regularly.

11Contact Channels

If you have any questions about this privacy policy, you can reach our support team.

Live Chat
Available in Myanmar language, 24 hours a day, 7 days a week

When you get in touch, including your account ID (if applicable), the relevant policy section number (from the sections on this page), and details of your question will help us assist you faster.

What You Should Know About Data Protection

When opening an account, you are required to provide your name, phone number, and date of birth (for the 21+ age check). For KYC verification, your national ID card number may also be required. This data is used solely to verify account legitimacy and security.

Your data will not be sold to third parties under any circumstances. Data handling is limited to purposes related to service operations (payment partners), legal requirements, and fraud prevention, as detailed in Section 4 of this policy.

You can request deletion of your personal data by contacting the support team. However, financial records and KYC verification records must be retained for 5 years due to legal requirements and cannot be deleted — full details will be explained when your request is processed.

SSL (Secure Sockets Layer) is a technology that encrypts data transferred between your computer or phone and our servers so that third parties cannot see it. If a small lock icon appears in your browser's address bar, SSL protection is active. It protects your login and payment data.

Payment transactions (KBZPay, Wave Money, AYA Pay) are processed through their own secure gateways. 818slot does not store your full PIN or CVV data on our servers — only a token linked to the payment partner's encrypted system is used.

Contact details such as phone number and email can be edited yourself in your account settings. To update KYC-related data (name, date of birth), contact our support team via Live Chat or at [email protected] and complete the verification process.

You can still browse the website with cookies turned off. However, without session cookies, you may need to re-verify your login each time, and your preference settings may not be saved. 2FA and certain account actions will also not function smoothly, so we recommend keeping cookies enabled.